FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

Why Choose Asiaprint?

1. Over 19+ years experience.

2. Provide OEM, ODM service.

3. Best digital tecnology support - avoid problems during production.

4. Have professional offer online , video ,on-site after sales service.

What is the purpose of a heat press?

A heat press is the machine that presses a transfer onto an transferable substrate. Using high temperatures and heavy pressures for a certain amount of time, the transfer is permanently embedded into the product.

Heat presses are recommended for professional and satisfying results simply because standard laminating devices and home hand irons can not get even near the temperatures required for a reliable transfer.

What about the Quality of Finished Machine?

All heat press machines are strictly tested under the following procedures before shipping out.

Turn on the heat press machine, let it heating up to 220 degree Celsius; Then use black transfer paper test print fabrics.  heat transfer machine

How could I get more information from you?

You can send eamil, fax or phone us. It would be appreciated for your skype ID, whatsapp ID, Webchat ID or other SNS.

Customized inquire of machinary?

OEM/ODM service is ok, production delivery depend on your design.

Equipment assembly?

There have ready some video teach you assemble and install step by step.

Is engineer available to serve oversea?

Yes, but the travel fee is paid by you. So actually to save your cost, we will send you a video of full details machine installation and assist you till the end.

How could i check quality before shipping?

We'll take picture and video show you, what have packing in carton and looks like.

If I have some technical problem, how can you help us to solve it?

Detailed description, photos or video will help our technician analyze the problem and give solution accordingly. We can chat online talk how to do.

What’s your payment method?

Payment method is T/T (Wire Transfer) or LC, PAYPAL,Western Union etc. it depends on the country difference.

How about your Machine Warranty?

12 months warranty for our machines. During warranty period, we will send free parts for replacement (circuit boards) while broken parts should be sent back.

Can we send our technician to your factory for training?

Yes, you are warmly welcome to visit us for free training.

WANT TO WORK WITH US?